Uploads are temporary
Uploaded images and PDFs are used to create the explanation. The original uploaded file is not saved in local history or cloud history, and is not intended to be retained after processing completes.
Security
DocPlainly is designed to keep the upload flow clear, temporary, and transparent about AI processing.
Your selected file is sent for AI processing to generate a plain-language explanation. DocPlainly does not save the original uploaded file in saved history or cloud history. Saving an explanation is optional: free accounts can keep up to 3 explanations in local browser history on one device, and paid subscribers can keep more saved explanations or use encrypted cloud history.
Uploaded images and PDFs are used to create the explanation. The original uploaded file is not saved in local history or cloud history, and is not intended to be retained after processing completes.
Document content may be sent to AI providers such as OpenAI to generate explanations. AI provider terms, availability, and model limits may also apply.
DocPlainly does not use uploaded documents, saved explanations, cloud history, or follow-up questions to train DocPlainly-owned AI models.
DocPlainly does not automatically save explanations to history. Free accounts can save up to 3 explanations in local browser history on one device. Paid subscribers can keep more saved explanations and add encrypted cloud history with their own recovery key or DocPlainly-managed access.
If you keep your recovery key, DocPlainly cannot recover cloud history if that key is lost. If you use DocPlainly-managed access, signed-in devices can unlock cloud history more easily, but that option is not customer-only key custody.
Access to account and service data is limited to people and systems that need it to operate, secure, troubleshoot, support, or comply with legal obligations for DocPlainly.
DocPlainly uses providers such as Vercel, Supabase, OpenAI, Stripe, and Resend to host, secure, process, bill for, and support the service.
Paid checkout and billing management are handled through Stripe-hosted pages, so card details are not stored in DocPlainly frontend code.
The public site uses HTTPS, and server-side services are designed to use encrypted connections for account, billing, and support data.
Crop documents before uploading when possible, and only upload documents you have permission to submit for AI processing.
If a security incident affects information covered by law, DocPlainly will investigate and provide notices required under applicable federal or state law.
Original uploads are not kept after processing completes. Local saved explanations stay on your device until you delete them or clear browser storage. Cloud saved explanations stay until you delete them, reset cloud history, delete your account, or an enabled auto-delete period applies. The original uploaded file is not stored in saved history or cloud history.
DocPlainly is a reading aid for dense wording. It should help you understand a document, but it is not a replacement for checking the original source.